Transforming the Health of Our Community
NOAH encountered a year teaming with both prospects and hurdles in 2023. Through collaborative endeavors and focused initiatives, significant milestones were reached, showcasing NOAH’s dedication to serving and uplifting our communities.
With continued organizational growth came strategic brand development and a shift in the technology we use to connect with patients. These efforts further positioned NOAH as the trusted resource for individuals and families throughout the communities we serve.
Simultaneously, opportunities to engage within those communities both inside and outside our health centers were abundant for the first time since the start of the pandemic. By participating in dozens of events throughout the community and hosting a few of our own, NOAH was able to connect with individuals and families in unique and unexpected ways.
Amidst these events, we encountered a resounding demand for increased mental health support, Consequently, NOAH responded by scaling up our behavioral health services. Additional counseling and psychiatry providers and a second Copperwood facility afforded increased capacity for both in-clinic and virtual appointments.
To further enhance our commitment to comprehensive care, NOAH began offering pharmacy services in late 2023. Coupled with our primary care offerings, NOAH is better equipped to support the well-being of our patients every step of the way.
Workforce Development
Community Health Immersion Program (CHIP)
NOAH was pleased to welcome a new group of first-year advanced practice providers to the Community Health Immersion Program, or CHIP, in late 2023. Six providers who onboarded to the program in 2022 successfully completed the CHIP training in 2023, increasing patient capacity by more than 4,000 per year.
Medical Assistant Training Program
NOAH launched cohort two of the Advancing Health Equity Addressing Disparities in Arizona (AHEAD-AZ) Fast Track Medical Assistant Training Program in 2023. Three existing NOAH employees were selected and all three cohort participants completed the program and went on to become medical assistants at NOAH Health Centers.
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Chronic Disease Management
As part of our chronic disease management efforts, NOAH launched the Diabetes Education Empowerment Program (DEEP™) in 2023 in conjunction with our Community Health Worker initiative. This immersive education program provided a supportive environment for participants to obtain the knowledge and skills necessary to reduce diabetes complications. a total of 26 participants with diabetes, pre-diabetes, and/or their relatives and caregivers completed the free eight-week course which was offered twice throughout the year.